Shipping policy
Shipping Policy
1. Processing Time
Orders are processed within 1-3 business days after payment is received. Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 2-5 business days (Same State shipping)
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Standard Shipping: 3-6 business days (Interstate shipping)
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- Express Shipping: 1-2 business days (Same State shipping)
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Express Shipping: 1-3 business days (Interstate shipping)
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Overseas Shipping
Approximately 5-14 business days (Dependent on Country of Arrival)
Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather events).
3. Shipping Locations
We currently ship to [list countries/regions]. If your location is not listed, please contact us to discuss possible arrangements.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
5. Delays & Lost Packages
If your order is delayed or lost in transit, please contact us at spelldproducts@gmail.com. We will work with the courier to resolve the issue promptly.
6. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer.
7. Contact Us
For any shipping-related questions, please email us at spelldproducts@gmail.com.